This Privacy Policy explains what information is processed when you visit SILENT HILL: Townfall Guides (https://www.townfallguides.org) and what choices you have.
Who runs this site
This is an independent, unofficial fan site for players. It is not affiliated with, endorsed by or sponsored by Konami, Screen Burn Interactive or Annapurna Interactive. You can reach us through the Contact page.
Summary
- There are no user accounts, sign-ups, comments or forms. You can read every page without giving us any personal information.
- We use Google Analytics 4 on the live site to count visits and see which guides are useful, only if you allow analytics in the cookie banner (Accept all, or Choose and tick Analytics). If you reject or ignore the banner, analytics are not loaded.
- The site is hosted by Cloudflare Pages, which processes technical request data (such as IP addresses) to deliver the pages.
- The homepage has the official reveal trailer from YouTube. It only loads when you click Play.
- Guide pages can show one native ad block from Adsterra. In the EEA, UK and Switzerland (or when we cannot tell where you are) it only loads if you allow advertising; elsewhere it loads by default and you can switch it off in Cookie Settings.
- We do not sell personal information.
Information you send us
We only receive personal information directly from you if you choose to email us. Messages to our address are forwarded to our inbox by Cloudflare Email Routing. In that case we receive your email address, any name you include and the content of your message. We use it only to read and answer your message and to handle your request (for example a correction, a copyright notice or a privacy request), and we keep it only as long as needed for that. Please do not send passwords, payment details or other sensitive information.
Analytics: Google Analytics 4
We use Google Analytics 4, a web analytics service provided by Google, with the measurement ID G-EHH93RR0R2.
- Only with your consent: the analytics tag is loaded only after you allow analytics in the cookie banner (Accept all, or Choose and tick Analytics), and only on our live site at
www.townfallguides.org. Before you choose, or if you click Reject all, no request is sent to Google Analytics and no analytics cookies are set. It is never loaded on local copies or preview versions of the site. - What it collects: information about your visit, such as the pages you view and how long you stay, the page that referred you, general device, browser and operating system information, screen size, language, and approximate location derived from your IP address. Depending on the analytics settings, it can also record interactions such as scrolling or clicks on links to other sites.
- What we do not send: the site does not send your name, email address or any account identifier to Google Analytics, and the site code does not use Google Analytics for advertising.
- Cookies: Google Analytics sets first-party cookies named
_gaand_ga_followed by an ID. By default these last up to 2 years. - How we use it: we look at aggregated reports (for example, which guides are read most and from which countries) to decide what to write and fix.
- Retention: our Google Analytics account keeps event-level data for 14 months, after which it is deleted automatically; aggregated reports may be kept longer.
- Google signals: turned off in our Google Analytics account, so analytics data is not linked to Google accounts or used for ads personalisation.
Google processes this data under its own terms. See the Google Privacy Policy and How Google uses information from sites or apps that use its services.
How to change your choice: use the Cookie Settings link in the footer of any page. If you withdraw analytics consent, the site deletes the Google Analytics cookies it can reach and reloads the page so analytics stops. You can also install the Google Analytics Opt-out Browser Add-on, or block or delete cookies in your browser settings.
Hosting: Cloudflare Pages
This is a static website hosted globally on Cloudflare Pages. When your browser requests a page, Cloudflare processes technical information such as your IP address, browser user agent, and request headers to serve the static files and maintain edge security. For each page request, Cloudflare also tells our site code which country the request comes from; we use it only to decide whether ads may load before you make a choice (see Advertising below), and we do not store it. See the Cloudflare Privacy Policy.
Embedded YouTube video
The homepage shows the official reveal trailer from YouTube (a Google service), using YouTube's privacy-enhanced mode (www.youtube-nocookie.com). Nothing is loaded from YouTube until you click the Play button on the trailer. Once you do, YouTube can store information on your device and collect information about your viewing under the Google Privacy Policy. The "Watch Directly on YouTube" button opens YouTube in a new tab.
Apart from Google Analytics, the Adsterra ad script and the YouTube trailer, the images, stylesheet and scripts on this site are served from our own domain.
Cookies and local storage
The site's own code does not set cookies. It stores your choice in your browser's local storage under gg_consent (whether you allowed analytics and advertising, and when), so the banner does not appear on every page. It is not sent to us. If you open a page with ?noads=1 in the address, the site also stores gg_noads so ads stay off in that browser (?noads=0 removes it).
Other cookies come only from Google Analytics (after you allow analytics, on the live site), from Adsterra and its ad partners (when the ad script loads, see Advertising below) and from YouTube (after you click Play on the trailer). You can change your choices at any time with the Cookie Settings link in the footer, and block or delete cookies and site data at any time in your browser settings.
Links to other sites
Our guides link to other websites, such as Steam, the Epic Games Store, Konami, the PlayStation Blog and third-party guide sites. Those sites have their own privacy practices, which this policy does not cover.
Advertising: Adsterra
Guide pages can show one clearly labeled native ad block from Adsterra, placed after the answer. The home page, category pages, the About, Privacy and Contact pages, and pages withheld for review never show ads. The ads help pay for hosting and maintenance.
- When the ad script loads: if you visit from the European Economic Area, the United Kingdom or Switzerland, or if we cannot tell where you are, the Adsterra script is only loaded after you allow advertising in the cookie banner (Accept all, or Choose and tick Advertising). Elsewhere it loads by default, and you can switch it off at any time. It is never loaded on local copies or preview versions of the site, or in automated browsers.
- How to refuse ads: click Reject all in the banner, or open Cookie Settings in the footer, untick Advertising and save. The page reloads and the ad script is no longer loaded on this site in that browser.
- What Adsterra may process: once the script loads, Adsterra and the advertisers and ad partners it works with may place and read cookies, or use web beacons, your IP address and device and browser information, to show ads, limit how often you see the same ad, measure ad performance and detect fraud. See Adsterra's Privacy Policy.
- Ad formats: we only use one native ad unit; we do not add popunder, auto-redirect or full-screen interstitial ad codes.
We do not sell personal information
We do not sell your personal information. Information is shared only with the service providers described above (Google, Adsterra, Cloudflare, and our email provider if you write to us) for the purposes described in this policy.
Children
This site is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.
Your privacy rights
Depending on where you live, you may have rights over your personal information.
- EEA and UK: you may have the right to access, correct or delete your personal information, to restrict or object to its processing, to data portability, and to lodge a complaint with your local data protection authority.
- California: you may have the right to know what personal information is collected about you and how it is used, to delete or correct it, and to opt out of its sale (we do not sell it). We will not discriminate against you for exercising these rights.
To make a request, email us using the details on the Contact page and tell us what you are asking for. If your request is about an email you sent us, include the address you used. We may need to ask for information to confirm the request is yours.
Analytics data is pseudonymous: it is tied to a random cookie ID rather than to your name or email address, so we usually cannot find a specific person's analytics data from their name or email. To stop analytics collection, open Cookie Settings and untick Analytics (or click Reject all), or use the opt-out add-on above.
International processing
Google, Adsterra and Cloudflare may process information in the United States and in other countries where they or their service providers operate.
Changes to this policy
We will update this page when the way the site works changes, and change the "Last updated" date at the top. We will update this policy whenever we introduce or modify services such as advertising networks.
Contact
Questions about this policy? Use the Contact page or email [email protected].